Privacy Policy

Last Updated:

At Kindgiftgift, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business card printing services.

1. Information We Collect

We collect information that you provide directly to us when using our printing services:

  • Contact Information: Name, email address, phone number, and mailing address for order processing and delivery.
  • Order Information: Details about your business card orders, including design files, quantity, finish preferences, and payment information.
  • Design Files: Artwork, logos, and other materials you upload for printing purposes.
  • Communication Data: Records of your correspondence with us, including inquiries and feedback.

2. How We Use Your Information

We use the information we collect for the following purposes related to our printing services:

  • Processing and fulfilling your business card orders
  • Communicating with you about your orders, including confirmations and delivery updates
  • Providing customer support and responding to your inquiries
  • Improving our printing services and product offerings
  • Sending you information about new finishes, paper stocks, and special offers (with your consent)
  • Complying with legal obligations under New Zealand law

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist us with order fulfillment, payment processing, and delivery services within New Zealand.
  • Legal Requirements: When required by law or to protect our rights and the safety of our customers.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information and design files. All data transmissions are encrypted, and we use secure servers for storing your information.

5. Your Design Files

Your uploaded design files, including logos, artwork, and business card layouts, are treated with strict confidentiality. We retain design files only for the purpose of completing your order and for reorder convenience. You may request deletion of your design files at any time.

6. Your Rights

Under the New Zealand Privacy Act, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data and design files
  • Opt-out of marketing communications
  • Lodge a complaint with the Privacy Commissioner

7. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze site usage. For more information, please see our Cookie Policy.

8. Data Retention

We retain your personal information and order history for as long as necessary to provide our printing services and comply with legal obligations. Design files are retained for 12 months after your last order for reorder convenience, unless you request earlier deletion.

9. Children's Privacy

Our printing services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Kindgiftgift
L2/218 Parnell Road, Parnell, Auckland 1052, New Zealand
Phone: +6493735557
Email: support@kindgiftgift.cv

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